Introduction and overview
CricB88 is a trusted online gaming platform committed to delivering the best experience for players in Bangladesh. This Privacy Policy explains in detail how CricB88 collects, uses, and safeguards your personal information.
By using our platform, you agree to the terms of this Privacy Policy. If you have any objections to any of the terms, please contact us before using CricB88. We are always here and ready to answer your questions.
What Information We Collect
When you register and use CricB88, we collect certain necessary information. This data is used to provide you with the best possible service and to keep your account secure.
Personal information we collect:
- Name, email address, and phone number
- Date of birth (for age verification — to confirm users are 18+)
- Residential address and country
- ID card or passport details (for KYC verification)
- Banking and payment method details (mobile banking, e-wallets, etc.)
Automatically collected information:
- IP Address & Device Information
- Browser type, version, and operating system
- Log of time spent on the site and pages visited
- Cookies & Session Data
How Your Information Is Used
CricB88 collects your information solely for legitimate and transparent purposes. We believe every player has the right to a secure and personalized experience.
- To create and manage your account
- To ensure the security of transaction processing and financial operations
- For fraud prevention and anti-money laundering purposes (in accordance with AML/KYC policy)
- To suggest games and offers tailored to your preferences
- To handle customer support and resolve issues
- To fulfill legal obligations and submit reports to regulatory authorities
- To improve platform security and stability
Cookie Policy
The CricB88 website uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small data files stored in your browser.
Types of cookies we use:
- Essential Cookies: For core site functionality, such as maintaining login sessions.
- Performance cookies: To understand which pages are most popular — entirely anonymously.
- Functional cookies: To remember your preferences such as language and currency settings.
- Analytical cookies: To analyze site usage patterns and improve user experience.
You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Data Sharing & Third Parties
CricB88 strictly protects your privacy. We may share information with third parties only in the following limited circumstances:
- Payment processor: With trusted payment gateway providers to facilitate transaction processing.
- Identity verification service: To complete the KYC (Know Your Customer) process.
- Legal Obligations: In response to lawful requests from government authorities or law enforcement agencies.
- Technology partners: Technology service providers essential to site operations, bound by our confidentiality agreements.
Data Security Measures
CricB88 uses industry-leading technology to protect your data. Our security infrastructure is monitored 24/7.
- All data transfers secured with SSL/TLS encryption technology
- Data stored in database with AES-256 encryption
- Two-Factor Authentication (2FA) support
- Regular security audits and penetration testing
- Automated system for detecting suspicious transactions
- Least-privilege access policy — only authorized staff can view your data
Your Rights & Choices
As a valued member of CricB88, you have full control over your own information. We believe transparency is the best policy.
- Right to Access: You can request a copy of your stored data at any time.
- Right to rectification: You may request correction of any inaccurate or outdated information.
- Right to erasure: You can request deletion of your account and data, except where retention is required by law.
- Right to object: You can object to the use of your data for specific purposes.
- Portability: You can request an export of your stored data in a standard format.
To exercise these rights, please contact our customer support team. We typically respond to requests within 30 business days.
Data Retention Period
CricB88 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal obligations.
- Active account data: retained for as long as the account remains active
- Financial transaction records: minimum 5 years (as required by regulatory guidelines)
- KYC verification documents: 5 years after account closure
- Customer support contact logs: 2 years
Once the retention period expires, we securely and permanently delete your data or anonymize it so that no individual can be identified.
Policy changes and updates
CricB88 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or through a notification on the platform.
Continued use of CricB88 after any changes to this policy will be considered acceptance of the updated terms. We recommend reviewing this page periodically.
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